Delivery

SHIPPING TIMES and COST

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Deliveries by Registered Post can now be made worldwide! We are still experiencing some small delays to deliveries to certain countries but delivery times by post seems to have gone (almost completely) back to normal.

Deliveries worldwide is also available by DHL Express (delivery in 1-4 working days) with the exception of Russia where deliveries by DHL Express can only be made to companies.

Please see the following tables for pricing and delivery times.

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FREE standard shipping on all orders over 80 euros

Free shipping is processed by registered Post (standard post with a tracking number). Free shipping is only applicable on orders with item's subtotal amount to €80.00 and over per order. If you choose shipment by a different shipping carrier extra cost will apply. Shipping cost is calculated automatically and is shown in your shopping cart once both the delivery destination and service option are selected. The cost is based on a per-product basis and delivery destination. A comprehensive guide with the cost and delivery time per destination can be found in the table below.

FREE DHL Express shipping on all orders over 150 euros (worldwide)

All orders are shipped from our retail shop in Thessaloniki, Greece. Our registered, physical and fiscal address is Kountouriotou 29, 55132, Kalamaria, Thessaloniki, Greece.

Customs Duty and Taxes

If your order is being delivered outside the European Union, you or the recipient may be charged import duties and taxes by local Customs authorities.

Fees and Expected Delivery

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Zone 1 - Europe*

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Zone 2 - Europe**

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Zone 3 - Europe***

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Zone 4 - USA, Canada, Mexico

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Zone 5 - Rest of Europe, Middle East, Northern Africa ****

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Zone 6 - Rest of Europe, Rest of Asia *****

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Zone 7 - Rest of World

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The delivery timescales represent the estimated delivery time after dispatch of the parcel. Orders placed before 11.30am GMT are dispatched the same working day. The only exception to this rule may be during busy periods and local bank holidays when parcels may be dispatched the next working day.

The delivery timescales are estimates and are not guaranteed because our service providers do not guarantee the delivery timescale.

If you use a different currency to pay, the delivery charge will be the equivalent of the above charges in that currency.

* Zone 1: Belgium, Cyprus, France, Germany, Greece, Italy, Luxembourg, Monaco, Netherlands, Vatican.

** Zone 2: Austria, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Luxemburg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

*** Zone 3: Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Faroe Islands, Gibraltar, Guernsey, Greenland, Iceland, Jersey, Kosovo, Lichtenstein, Lithuania, Moldavia, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, United Kingdom.

**** More of Europe, Middle East and Northern Africa (Zone 5): Algeria, Bahrein, Belarus, Egypt, Israel, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, Ukraine.

***** Rest of Europe and Asia (Zone 6): Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, Japan, India, Indonesia, Laos, Macau, Malaysia, Maldives, Myanmar, Nepal, North Korea, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkmenistan, Vietnam.

If your country is not listed above, the shipping cost and times are those of Zone 7 in the tables above. If you need confirmation or further information, please contact us to give you the shipping price and an estimation of delivery time.